Privacy policy
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Company: ALBAHRI COSMETICS - 71760792
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Business Address: P.O. Box 8556 6135 KD
- Email: info@albahri.nl
AL BAHRI places great importance on respecting and protecting your privacy. Our goal is to be clear about what information we collect, how we use and protect your personal data.
The following Privacy Policy (together with our Terms and Conditions, other referenced documents, and our Cookie Policy) describes how we may collect, use, store, and process your personal data.
We hope you take the time to read this, as our only aim is to ensure your privacy. Remember that you can manage your information and protect your privacy at any time by, for example, reviewing and editing your account information or determining what types of cookies are used when you visit our website.
A LITTLE REMINDER ABOUT AL BAHRI
This Privacy Policy applies to the website https://albahri.nl, all its subdomains, and the official app (hereinafter referred to as the "Website"), and is managed by AL BAHRI, a company established under the laws of the Netherlands.
PRINCIPLES
This Policy is based on the following principles:
Personal data is processed lawfully, fairly, and transparently;
Personal data is only collected for specific, explicit, and legitimate purposes and not further processed in a manner incompatible with those purposes;
Personal data is adequate, relevant, and limited to what is necessary for processing;
Personal data is accurate and, where necessary, kept up to date, with efforts to promptly delete or correct inaccurate data;
Personal data is kept in a form that allows identification of the data subject only as long as necessary for processing;
Personal data is processed in a way that ensures appropriate security;
Personal data is not shared with third parties, except when necessary to provide services under contract; Data subjects should be able to exercise their rights easily.
WHAT PERSONAL INFORMATION IS COLLECTED?
Personal information is data that can be used to identify or contact you.
Under the EU General Data Protection Regulation (GDPR), personal data is defined as: "any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person."
However, when we collect personal data, we will never collect sensitive personal data about you. The GDPR defines sensitive personal data as "categories of personal data relating to racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, or data concerning a natural person’s sex life or sexual orientation."
When you use the Website and/or make a purchase from us, we may collect various information. In all cases, we are committed to ensuring that the information we receive and use is appropriate for the purposes listed below.
WHEN CREATING AN ACCOUNT
We may collect and process the following information:
Email address, Full name, Phone number, Billing address, Shipping address, Viewed and liked products, Order history, Facebook login details you link to your AL BAHRI account
We use the above information for the following purposes:
To allow you to create your account
To allow you to pre-register information required at checkout
To allow you to manage your account and facilitate the purchase process
To allow you to view your order history
To allow you to quickly log in to https://albahri.nl without registering an account
To offer you products that may interest you
The legal basis for processing your personal data is:
The processing for your account is based on our legitimate interests* so that we can, for example, give you access to your order history, liked products list, or facilitate your purchases at checkout.
WHEN MAKING A PURCHASE
We may collect and process the following information:
Email address, Full name, Phone number, Billing address, Shipping address, Payment information details**
** When making a purchase, you can trust that your payments are secure. AL BAHRI does not collect payment data, only payment identifiers. All your banking information is collected exclusively by our payment service providers, all of whom are certified for their security standards.
We use the above information for the following purposes:
So that you can make a purchase and receive your order
So that we can prevent and detect fraud
So that you can receive updates about your order via email
So that you can receive marketing communications via email
So that we can send NPS surveys and contact you to learn what you think of our services
So that we can notify you of changes to our services
So that you can receive your refund and we can manage the entire return process
The legal basis for processing your personal data is:
The processing of your personal data is necessary for the contract between you and AL BAHRI (to fulfill and deliver your purchases), to comply with our legal obligations, and our legitimate interests*
WHEN INTERACTING WITH OUR WEBSITE
We may collect and process the following information:
Contact information, purchase history, information collected when you visit our website.
We use the above information for the following purposes:
So that you can sign up for our newsletters and receive information, news, and offers about our products
So that we can inform and remind you of any task that remains incomplete (unfinished orders, abandoned carts)
So that we can inform you when a product is back in stock
So that we can deliver, update, maintain, improve, and protect our website, business, and services
So that we can deliver relevant website content and online advertisements
So that abuse, crime, and fraud can be prevented
The legal basis for processing your personal data is:
The processing of your personal data is based on your consent (when you sign up for our newsletter or want to be notified when a product is back in stock) or based on our legitimate interests*
WHEN CONTACTING US
We may collect and process the following information:
Name, email address, phone number, correspondence history, order information, shipping address, payment information, identification documents
We use the above information for the following purposes:
So that you can contact and communicate with us
So that we can manage and handle all your inquiries
So that we can verify your identity when you request further information based on your rights
The legal basis for processing your personal data is:
The processing of your personal data is necessary for the contract between you and us, and based on our legitimate interests*
WHEN PARTICIPATING IN OUR CONTESTS
We may collect and process the following information:
Contact details such as email address, full name, phone number, shipping address, your written answers, and information submitted in the contest
We use the above information for the following purposes:
So that we can manage the contests smoothly and perfectly (contact participants, identify participants, arrange prize deliveries)
The legal basis for processing your personal data is:
The processing of your personal data is necessary for the contract between you and us
#AlBahri - AL BAHRI
We may collect and process the following information:
Username, photo, and video from Instagram account
We use the above information for the following purposes:
To upload the above information that you have submitted to us on some of our platforms (for example, product pages)
The legal basis for processing your personal data is:
The processing of your personal data is based on your consent
WHEN POSTING COMMENTS ABOUT US, TAGGING US ON SOCIAL MEDIA
We may collect and process the following information:
Social media account username, public photo and video, your comments
We use the above information for the following purposes:
To monitor the opinions and views of our customers
To respond to your comments
The legal basis for processing your personal data is:
The processing of your personal data is based on your consent
- When we rely on the condition of "legitimate interest", AL BAHRI will always meet the following requirements:
We must process the information for the purposes of our legitimate interests or those of a third party to whom we disclose it;
The above interests must be balanced against your interests. The "legitimate interest" condition is not met if the processing is unjustified due to its harmful effect on your rights and freedoms, or legitimate interests. The legitimate interests of AL BAHRI do not need to align with those of the individual to satisfy the condition. However, when there is a serious conflict between competing interests, your legitimate interests will always take precedence.
MARKETING COMMUNICATION
If you make a purchase or voluntarily provide us with your email address, you will receive marketing messages via email.
These marketing messages are solely intended to inform you about our current and upcoming offers.
Of course, you can always choose to unsubscribe at any time.
How can you unsubscribe from marketing communication?
NEWSLETTER
By clicking on the unsubscribe link at the end of the email
By contacting our customer service
USE OF DATA FOR ADVERTISING PURPOSES
We use data collected during your visit to create banners and ads when you visit other third-party websites. These ads are created using pixels and are based on information we have about you (such as browsing history), which is why you may see ads that match items similar to those you viewed on our website.
All information used to create these ads is pseudonymized, and we will never use data that clearly identifies you.
COOKIES
We use cookies when you visit our website – These can be enabled/disabled via your browser settings or through our cookie settings (found at the bottom of this page). Below you can see how to manage cookies on your devices.
Cookies are data that may contain small amounts of information and are stored on your device (computer, smartphone, etc.) when you visit a website.
We use cookies for various reasons, such as website navigation, adding items to your shopping cart, saving your language preferences, analyzing the number of visitors to our site, evaluating the success of our advertising campaigns, offers, and communications, or ensuring our website operates efficiently and securely.
SHARING YOUR INFORMATION
We will never sell your personal data to third parties.
However, we may share your personal data with companies that are experts in their field and help us operate the website, conduct our business, or serve you.
But don’t worry! Each of our service providers is selected for their ability to deliver the required services, including their ability to handle your personal data. All these providers offer adequate guarantees to implement the necessary technical and organizational measures to comply with GDPR requirements and ours.
We share your personal information in the following cases:
With any member of our group, which means our subsidiaries, our ultimate parent company, and its subsidiaries; In case of a sale or purchase of a business or assets, data may be disclosed to the prospective seller or buyer of such businesses or assets;
If we are legally required to disclose or share your personal data to comply with any legal obligation, or to enforce our Terms and Conditions and other agreements; or to protect the rights, property, or safety of LE
Our customers or others. This includes exchanging information with other companies and organizations for the purpose of fraud prevention and credit risk reduction;
If we process it on behalf of a customer; to companies for the performance of any contract we enter into with you or them and which helps us adequately deliver our services, such as payment service providers, delivery companies, or our warehouse.
To other professional service companies such as website hosts, advertising/marketing agencies, and analytics or search engine providers who help us manage, improve, and optimize the Website or store your data. With your explicit consent.
TRANSFER OF YOUR INFORMATION OUTSIDE THE EUROPEAN ECONOMIC AREA
When an external service provider is located outside the European Economic Area, we will always ensure that the transfer of personal data is protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission where the data protection authority does not consider that the third country has adequate data protection laws, or with companies certified for the Privacy Shield.
WHAT ARE YOUR RIGHTS?
At any time, you have the right to request information about your personal data and to know why we keep that information, to receive, view, correct, or update it.
You may also request that your personal data be deleted or that its processing be restricted. If you believe we are not handling your personal data correctly, you have the right to file a complaint with the data protection authority or another supervisory authority.
If you have given your consent for the use of your personal data, you can withdraw it at any time.
If you wish to exercise any of these rights, please contact us via our contact page.
SECURITY OF YOUR PERSONAL DATA
We take the security of your personal information seriously. We have implemented appropriate physical, technical, and organizational measures to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, and destruction.
All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. We do our best to protect your personal data, but we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorized access.
RETENTION OF YOUR DATA
We retain your personal data for as long as necessary for the purposes for which we collected it, including to comply with legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some cases, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Changes to our Privacy Statement
Any changes we make to our Privacy Statement in the future will be posted on this page and, where appropriate, notified to you by email. Please check regularly for updates or changes to our privacy...